Privacy Policy

Last updated: 21.11.2025

ecoinsulation.co.uk (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website.

1. Who We Are

Our website address is: https://ecoinsulation.co.uk.
We are a UK-based insulation services provider.

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at: privacy@ecoinsulation.co.uk

2. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user-agent string to help detect spam.

An anonymised hash created from your email address may be sent to the Gravatar service to check if you use it. Their privacy policy is available at: automattic.com/privacy. Once your comment is approved, your Gravatar profile picture (if any) is visible publicly alongside your comment.

3. Media Uploads

If you upload images to the website, please avoid uploading images that contain embedded location data (EXIF GPS), as visitors to the site may download and extract this information.

4. Cookies

We use cookies to enhance your experience. You can control cookies in your browser settings at any time.

4.1 Comment Cookies

If you leave a comment, you may choose to save your name, email address, and website in cookies. This is for your convenience so you do not need to re-enter your details next time. These cookies last for one year.

4.2 Login Cookies

When you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. It contains no personal data and is discarded when you close your browser.
When you log in, several cookies are set to store login details and display preferences.
- Login cookies last for two days.
- Screen option cookies last for one year.
- Selecting “Remember Me” keeps you logged in for two weeks.
Logging out removes login cookies.

4.3 Editor Cookies

If you edit or publish an article, an additional cookie will be set to store the post ID of the article you edited. It contains no personal data and expires after one day.

5. Embedded Content From Other Websites

Pages and articles on this site may include embedded content (such as videos, images, or articles). Embedded content from other websites behaves exactly as if you had visited the originating website directly.

These websites may collect data about you, use their own cookies, embed third-party tracking tools, and monitor your interaction with the embedded content — especially if you are logged into your account on that third-party site.

6. Who We Share Your Data With

If you request a password reset, your IP address may be included in the reset email for security purposes.

We may also use automated spam-detection services, which process the information you submit.

We do not sell or share your personal information with third parties for marketing purposes.

7. How Long We Retain Your Data

Comments: If you leave a comment, the comment and its metadata are retained indefinitely so we can recognise and approve follow-up comments automatically.
Registered Users: If you create an account (if applicable), we store the personal information you provide in your user profile. You can view, edit, or delete your information at any time (except your username). Website administrators can also access and update this information.

8. Your Rights

Under UK GDPR, you have the right to:

Request a copy of the personal data we hold about you.
Request that we correct or update inaccurate information.
Request that we erase your personal data (excluding data we are legally required to keep).
Object to or restrict certain types of data processing.
Request data portability where applicable.

To exercise any of these rights, please contact us at privacy@ecoinsulation.co.uk